At ESOFTSET, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services. By using our platform, you consent to the practices described in this policy.

Information We Collect

We collect information to provide better services and ensure a seamless user experience. The types of information we collect include:

1.1. Personal Information

• Name, email address, phone number, and other contact details when registering, subscribing, or contacting us.
• Payment information for processing transactions securely.

1.2. Non-Personal Information

• When you visit our website, you need a browser type, IP address, device type, and operating system.
• Usage data, such as pages viewed, time spent on our platform, and click patterns.

How We Use Your Information

We use the collected data to enhance your experience and provide tailored services. Specifically, we use your information for:

• Processing and fulfilling your requests, orders, and subscriptions.
• Personalizing your experience based on preferences and usage behavior.
• Improving our services through analytics and feedback.
• Sending updates, promotional offers, and service-related notifications.
• Ensuring security, fraud prevention, and compliance with legal obligations.
• Responding to inquiries, troubleshooting issues, and providing customer support.

How We Protect Your Information

The security of your data is our top priority. We implement robust measures to protect your information from unauthorized access, loss, or misuse, including:

• Encryption of sensitive data during transmission and storage.
• Regular security audits and updates to our systems.
• Restricted access to your data is granted only to authorized personnel.
• Use of secure payment gateways for processing transactions.

Despite these measures, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Sharing Your Information

ESOFTSET does not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

• Service Providers: We have trusted partners who assist in delivering our services, such as payment processors, hosting providers, and analytics tools.
• Legal Requirements: When required by law or to protect our rights, users, or platform integrity.
• Business Transfers: Your data may be transferred to the new entity in the event of a merger, acquisition, or sale of assets.

All third parties we engage are obligated to handle your data securely and in compliance with this Privacy Policy.

Your Rights and Choices

We respect your right to manage your personal information. You can:

• Access and review the data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Opt out of marketing communications by following the unsubscribe instructions in our emails.
• Request deletion of your data, subject to legal or contractual obligations.
• Restrict or object to the processing of your data under certain circumstances.

To exercise your rights, please get in touch with us at support@esoftset.com.

Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data is securely deleted or anonymized.

Third-Party Links

Our website may contain links to external websites or services. ESOFTSET is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

ESOFTSET may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or platform notifications. Your continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us:

• Email: support@esoftset.com
• Phone: +8801918819895

Thank you for trusting ESOFTSET with your personal information. Our priority is your privacy, and we are committed to promptly and transparently addressing your privacy-related inquiries.