Terms of Service

Terms of Service

Welcome to ESOFTSET! These Terms of Service outline the rules and regulations for using our website and services. By accessing or using ESOFTSET’s website and services, you confirm that you understand, accept, and agree to be bound by these terms. These terms are designed to create a clear and transparent agreement between us and our users, ensuring a secure and fair environment for all. If you disagree with any part of these terms, please discontinue using our services immediately.

Acceptance of Terms

By accessing or using any of the services provided by ESOFTSET, you explicitly acknowledge that you have read, understood, and accepted these Terms of Service. Your use of our services also constitutes an agreement to our Privacy Policy. Whether you are a guest user, registered customer, or partner, these terms apply to you equally. If you are using our services on behalf of a company or organization, you confirm that you can bind the entity to these terms.

Description of Services

ESOFTSET provides diverse IT solutions tailored to meet the unique needs of individuals, businesses, and enterprises. Our core offerings include:

• Developing custom web-based tools and software for specific business applications.
• Designing and creating responsive, feature-rich websites optimized for performance and user engagement.
• Maintaining and updating websites to ensure they are secure, reliable, and up-to-date.
• Offering IT support and consultancy services to streamline operations and resolve technical challenges.
• Providing a suite of business tools, visualization tools, calculators, and media utilities for enhanced productivity.

We reserve the right to add, modify, or discontinue services at our discretion. Any significant changes will be communicated to our users promptly.

User Responsibilities

When using ESOFTSET’s services, you are responsible for adhering to the following:

• When requested, provide accurate, current, and complete information, ensuring proper communication and service delivery.
• Use our services only for lawful purposes and by these terms.
• Avoid any actions that could harm, disrupt, or misuse our systems, including unauthorized access, data breaches, or malicious activities.
• Respect all copyrights, trademarks, and intellectual property rights associated with ESOFTSET’s services.
• Ensure your use of ESOFTSET’s tools and services aligns with your organization’s policies and legal requirements.
• Promptly notify us of unauthorized access to your account or suspected security breaches.
• Refrain from reselling or redistributing our services or content without prior authorization.

Failure to comply with these responsibilities may result in suspending or terminating your account and services.

Account Registration and Security

Certain features of ESOFTSET’s services may require you to create an account. You are responsible for safeguarding your account credentials, username, and password. Any activities or actions conducted through your account will be deemed your responsibility, so it is essential to maintain confidentiality and secure access. If you suspect unauthorized use of your account or notice suspicious activities, inform us immediately. ESOFTSET will not be held accountable for losses or damages resulting from unauthorized access due to your failure to protect your account details.

Intellectual Property Rights

All content, software, designs, trademarks, and intellectual property provided by ESOFTSET remain the exclusive property of our company. This includes, but is not limited to, website designs, proprietary software, logos, and written content. Users are granted a limited, non-exclusive license to use our services solely for their intended purposes. Unauthorized reproduction, distribution, or commercial exploitation of any materials provided by ESOFTSET is strictly prohibited. Violations of our intellectual property rights may result in legal action.

Payment Terms

For our paid services, users agree to the following payment terms:

• All fees must be paid according to the pricing and payment schedule outlined in the service agreement or on our website.
• Payments are non-refundable unless explicitly stated in a separate agreement or policy.
• Late payments may result in service interruptions or termination.
• ESOFTSET reserves the right to modify pricing and fees. Any changes will be communicated at least 30 days in advance.
• Users are responsible for ensuring that their payment information is accurate and up-to-date.

Failure to comply with these payment terms may lead to account suspension or legal action.

Termination of Services

ESOFTSET reserves the right to terminate or suspend services to users who violate these Terms of Service or engage in harmful, unethical, or illegal activities. In the event of termination, users must immediately cease using all ESOFTSET services and return or delete any proprietary materials provided. Termination does not absolve users of their financial obligations to ESOFTSET for services rendered.

Limitation of Liability

To the fullest extent permitted by law, ESOFTSET will not be held liable for:

• Any indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Loss of data, revenue, or profits resulting from technical issues, service interruptions, or unforeseen circumstances.
• Any inaccuracies, errors, or delays in the content or services provided by ESOFTSET.

While we strive to deliver the highest quality of service, users acknowledge that technology-related issues are not entirely avoidable.

Warranty Disclaimer

ESOFTSET provides its services “as is” and makes no guarantees, warranties, or representations regarding their reliability, availability, or suitability for specific purposes. Users assume all risks associated with using our services and acknowledge that ESOFTSET is not responsible for unintended consequences.

Privacy Policy

ESOFTSET values your privacy. Your use of our services is governed by our Privacy Policy, which outlines how we collect, store, and use your personal data. By agreeing to these Terms of Service, you also agree to the terms of our Privacy Policy.

Updates to Terms

These Terms of Service may be updated periodically to reflect changes in our offerings, legal requirements, or business practices. Any significant updates will be communicated to users through our website or other channels. Your continued use of our services after updates indicates your acceptance of the revised terms.

Contact Us

For questions, concerns, or inquiries about these Terms of Service, you can reach us using the following contact details:

• Email: support@esoftset.com
• Phone: +8801918819895

Thank you for choosing ESOFTSET as your trusted technology partner. We are committed to ensuring a seamless user experience and promptly addressing any concerns.

Privacy Policy

Privacy Policy

At ESOFTSET, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services. By using our platform, you consent to the practices described in this policy.

Information We Collect

We collect information to provide better services and ensure a seamless user experience. The types of information we collect include:

1.1. Personal Information

• Name, email address, phone number, and other contact details when registering, subscribing, or contacting us.
• Payment information for processing transactions securely.

1.2. Non-Personal Information

• When you visit our website, you need a browser type, IP address, device type, and operating system.
• Usage data, such as pages viewed, time spent on our platform, and click patterns.

How We Use Your Information

We use the collected data to enhance your experience and provide tailored services. Specifically, we use your information for:

• Processing and fulfilling your requests, orders, and subscriptions.
• Personalizing your experience based on preferences and usage behavior.
• Improving our services through analytics and feedback.
• Sending updates, promotional offers, and service-related notifications.
• Ensuring security, fraud prevention, and compliance with legal obligations.
• Responding to inquiries, troubleshooting issues, and providing customer support.

How We Protect Your Information

The security of your data is our top priority. We implement robust measures to protect your information from unauthorized access, loss, or misuse, including:

• Encryption of sensitive data during transmission and storage.
• Regular security audits and updates to our systems.
• Restricted access to your data is granted only to authorized personnel.
• Use of secure payment gateways for processing transactions.

Despite these measures, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Sharing Your Information

ESOFTSET does not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

• Service Providers: We have trusted partners who assist in delivering our services, such as payment processors, hosting providers, and analytics tools.
• Legal Requirements: When required by law or to protect our rights, users, or platform integrity.
• Business Transfers: Your data may be transferred to the new entity in the event of a merger, acquisition, or sale of assets.

All third parties we engage are obligated to handle your data securely and in compliance with this Privacy Policy.

Your Rights and Choices

We respect your right to manage your personal information. You can:

• Access and review the data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Opt out of marketing communications by following the unsubscribe instructions in our emails.
• Request deletion of your data, subject to legal or contractual obligations.
• Restrict or object to the processing of your data under certain circumstances.

To exercise your rights, please get in touch with us at support@esoftset.com.

Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data is securely deleted or anonymized.

Third-Party Links

Our website may contain links to external websites or services. ESOFTSET is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

ESOFTSET may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or platform notifications. Your continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us:

• Email: support@esoftset.com
• Phone: +8801918819895

Thank you for trusting ESOFTSET with your personal information. Our priority is your privacy, and we are committed to promptly and transparently addressing your privacy-related inquiries.